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Get in Touch

Have questions, feedback, or need support? We're here to help! Reach out to us through any of the channels below.

Contact Information

Multiple ways to reach our support team

Email

hello@myaxonride.com

For general inquiries

Phone

+2348090909090

24/7 customer support

Address

D3 Hamisu Abba Plaza, Tarauni market,
Kano State
Nigeria

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: 10:00 AM - 4:00 PM
(WAT)

Quick Support

Send us a Message

Fill out the form below and we'll get back to you as soon as possible

Frequently Asked Questions

How do I cancel my booking?

You can cancel your booking up to 2 hours before departure through your dashboard or by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, debit cards, bank transfers, and mobile money payments for your convenience.

How do I become a bus operator partner?

Register as a bus operator on our platform and our partnership team will review your application within 48 hours.

Is my personal information secure?

Yes, we use industry-standard encryption and security measures to protect all user data and transactions on our platform.